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Statement of Terms and Conditions

1. Definitions

  • “The Buyer” means the company, firm, or person who accepts a quotation of The Company or whose order for goods is accepted by The Company.

  • “Conditions” means the standard terms and conditions of supply set out in this document, including any special terms agreed in writing between The Company and The Buyer.

  • “The Company” means CraneCert Limited.

  • “The Goods” means the goods (including any instalments or parts) supplied under these Conditions.

  • “The Registered Office” means the registered office of The Company.

2. Acceptance

  • All orders are accepted and goods supplied subject to these Conditions. Variations must be agreed in writing.

  • Orders must include sufficient information for execution. Orders are not binding unless accepted by The Company.

3. Specification and Performance

  • Specifications, weights, and performance details are approximate. The Company may change design, materials, or manufacture method without notice.

4. Price

  • Prices are as quoted or as per current price list. Quotes are valid for 30 days.

  • Prices may be adjusted before delivery due to changes in exchange rates, taxes, government actions, labour/material costs, industrial disputes, or site conditions.

5. Carriage

  • If goods are sent or carried by a third party, that party is deemed the Buyer’s agent.

6. Packing

  • Goods are packed to The Company’s standard specifications in non-returnable packing. The Company is not liable for loss or damage as per Clause 8.

7. Carriage Charges and Freight

  • Carriage incurs an extra charge unless otherwise stated. The Company determines the route unless special routing is requested, which may incur additional costs.

8. Loss or Damage in Transit / Non-Delivery

  • The Company is only liable for damage/loss if transport is by its own vehicle and driver.

  • Claims for damage must be made within 7 days of receipt.

  • Claims for non-delivery must be made within 14 days of the delivery note date.

9. Conditions of Goods Supplied

  • All implied conditions/warranties are excluded.

  • No liability for defects caused by wear and tear, misuse, accidents, or failure to maintain.

  • No liability for goods repaired or tampered with by the Buyer.

  • Liability for third-party manufactured goods is limited to the manufacturer’s guarantee.

10. Storage

  • A reasonable storage charge may apply if delivery instructions are not given within 14 days of request.

11. Transfer of Property and Risk

  • Goods remain the property of The Company until full payment is received.

  • The Company may enter premises to recover goods if unpaid.

  • Goods must be stored separately and identifiable until payment.

  • Buyer acts as fiduciary and holds proceeds of sale in trust until payment.

  • Goods are at Buyer’s risk from delivery.

12. Payment

  • Payment is due within 30 days of invoice without deduction.

  • The Company may suspend delivery, charge interest (2% above RBS base rate or 10%, whichever is greater), or retain goods if payment is not made or the Buyer becomes insolvent.

  • Buyer must pay in full even if goods are defective, subject to refund if arbitration confirms a price reduction.

13. Currency and Place of Payment

  • All payments must be made in GBP to The Company’s registered office.

14. Despatch in Lots

  • The Company may deliver in instalments, each treated as a separate contract.

15. Delivery Dates and Times

  • Delivery dates are approximate. Delays do not entitle rejection, cancellation, or damages.

  • Additional charges may apply for special delivery arrangements or deliveries outside 9am–5pm, Monday to Friday.

16. Buyer’s Duty to Take Delivery

  • Buyer must provide delivery arrangements and notice of changes.

  • If goods are not taken on time, The Company may suspend delivery, treat the contract as repudiated, or charge storage costs.

17. Cancellation

  • Orders cannot be cancelled without full indemnity to The Company, including:

    • Cost of work in progress

    • Expenses incurred

    • Loss of profit

  • Cancellation is not accepted for purpose-built goods.

18. Force Majeure

  • The Company is not liable for delays due to events beyond its control (e.g., war, natural disasters, industrial disputes, government actions). Buyer may cancel or allow order to remain pending.

19. Substitution

  • The Company may substitute materials or parts with suitable alternatives. If unavailable, obligations are suspended until available, with price adjusted accordingly.

20. Erection and Services

  • Buyer must:

    • Prepare the site and pay for modifications.

    • Provide access, labour, lifting gear, power, and services.

    • Pay unloading costs, customs duties, and related expenses.

    • Pay travel and other expenses for The Company’s staff.

    • Not interfere with goods until erection is complete.

    • Accept completion only upon written notice from The Company.

21. Sub-Contracting

  • The Company may subcontract manufacturing or performance.

22. Value Added Tax

  • VAT will be charged at the applicable rate for UK sales.

23. Overseas Sales

  • Buyer is responsible for import legislation compliance and duties.

24. Governing Law

  • The contract is governed by the laws of England.